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Consumer watch
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YOU ARE AT: HOME » CONSUMER GUIDE » HOW DO I KNOW IT IS REALLY ORGANIC? » CONSUMER WATCH

Bogus Traders?

Our organic standards

Do you want to know more about what Soil Association organic actually means? Then read our consumer guide to our standards.

As certifiers of around 70% of the organic food sold in the UK, the Soil Association welcomes any prosecutions of traders who attempt to sell non-organic products as organic or use misleading labelling. As far as we're concerned, the tougher the policing of the organic regulations by trading standards and environmental health officers, the better it will be for consumers, and for genuine organic farmers.

Soil Association Certification Limited conducts rigorous annual inspections of all the farms, food companies and retailers licensed with us - over 4,000 inspections each year, including a number of surprise spot checks whenever any cause for concern or possibility of malpractice is suggested. Taking the food industry overall, the organic sector is the most tightly defined and well regulated area of our daily diet, and deserves the trust consumers place in organic food.

Having said this, attempts at fraud are possible in any industry, and we would urge consumers to look out for anything irregular.

What you can do
  • Continue to buy organic products clearly certified by the Soil Association, or one of the other UK organic certification bodies.
  • On stalls and in shops where loose organic produce is being sold, look out for a certificate on display from the organic certification body. A Soil Association certificate looks like the certificate on the left below. The retailer should also have a trading schedule which lists all the products licensed by us (an example is shown on the right below).
    An example of a Soil Association certificate An example of a Soil Association certificate An example of a trading schedule An example of a trading schedule
    » Example certificate as a PDF [45KB]
    » Example trading schedule as a PDF [35KB]
  • If a market stall has no certificate on display, trading schedule available or if you see products in any shop which are not labelled with a certifier's approved symbol or certification code (it's UK5 for the Soil Association), ask the person selling the food how he or she can be sure that it really is organic. The producer does not have to display the symbol, they only have to show the certification code on their products.
  • If you have any concerns, report them to your local trading standards office or to the Soil Association and be prepared to take your custom elsewhere. Please note that the responsibility for enforcement is ultimately Trading Standards. Although we have the power to impose sanctions upon those organic operators who voluntarily license with us and may infringe the standards, we have no powers regarding traders who avoid the regulatory system altogether.
  • For details of your local trading standards office please see www.tradingstandards.gov.uk, if you wish to make a complaint then go to www.consumercomplaints.org.uk
  • To report concerns to us please telephone us on 0117 914 2444 or email us at proc.cert@soilassociation.org



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