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How to order
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YOU ARE AT: HOME» INFORMATION CENTRE » SHOP » HOW TO ORDER

Order online using your credit or debit card
  1. Find the item you want to buy.
  2. Click 'add to basket'. You will then be shown what's in your shopping basket.
  3. Carry on shopping or click 'go to checkout'.
  4. Next, tell us your delivery area and we calculate the postage and packing on your order.
  5. Finally, fill in the full delivery and payment details and click 'complete order'.
Online orders are taken using a secure server.

Order by phone

Phone 0117 914 2446 to place an order by phone. If outside the UK phone +44 117 914 2446. We are open Monday to Friday, from 9am to 5pm.

Ways to pay

You can pay online using a credit or debit card. We accept:
  • Access
  • Delta
  • Electron
  • Mastercard
  • Solo
  • Switch
  • Visa
If you wish to pay by cheque, postal order or be invoiced, please phone through your order.

Postage and packing rates

To cover postage and packing costs the following is added to orders:

BandUK Rate (in £)Europe RateWorld Zone 1World Zone 2
1g to 250g£1.50£1.86£3.24£3.24
251g to 500g£2.10£3.10£5.66£5.66
501g to 750g£2.80£4.40£8.26£8.26
751g to 1kg£3.35£5.60£10.66£10.66
1.1kg to 10kg£7.00£10.56£20.62£20.62

For packaging deliveries (usually 3-5 working days from order):
  • For packaging orders weighing between 1.1kg-10kg - £7
  • For packaging orders weighing between 10.1kg-30kg - £12
  • For every additional 30kg - £12
  • Please contact us if you have special delivery requirements of if you are ordering from the Highlands and Islands
  • For orders weighing less than 1.1kg normal P&P rates apply (as above).
For packaging deliveries:
  • 2-3 day delivery £5.95 per 30kg sent.
  • Next-day delivery £7.95 per 30kg sent.
  • For orders weighing less than 1.5kg normal P&P rates apply (as above).
Value added tax (VAT)
  • All prices exclude VAT (17.5%). Where applicable, VAT is added at the checkout.
  • VAT only applies to UK deliveries.
  • Note: Most items we sell are books which are not subject to VAT.
Where we deliver to
  • We are based in the UK but deliver worldwide.
  • NOTE: Packaging orders can not normally be sent outside the UK. Contact us about non-UK packaging orders.
Delivery times

We despatch goods as soon as possible and most UK orders should arrive within ten working days. Sometimes orders take a little longer to process if we need to order stock in, so please allow up to 28 working days for delivery. Packaging orders are normally delivered by courier and times depend on the delivery rate you choose.
Enquiries

For book enquiries, please contact:
T: 0117 914 2400
E: ff@soilassociation.org

For packaging enquiries, please contact:
E: sass@soilassociation.org
T: 0117 914 2446
F: 0117 314 5001

For membership enquiries, please contact:
T: 0117 914 2447
E: memb@soilassociation.org

Experiencing technical problems ordering online? Please contact:
E: web@soilassociation.org

For all other enquires:
» please see our contact page

Our postal address:
Soil Association
South Plaza
Marlborough Street
Bristol BS1 3NX


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